Refund policy

DRAFT — complete a data and app audit, confirm markets and fill all bracketed fields before publication. This is not a legally verified policy. Who is responsible RANA KILT COMPANY LTD is responsible for the personal information it processes in operating this store. Registered/contact address: . Privacy email: owner@ranakiltcompany.shop Telephone: +923127092009. Information we handle Depending on how you interact with the store, information may include your name, contact details, billing and delivery addresses, order and transaction details, messages and preferences. Shopify and enabled providers may handle technical information such as device, browser, network and cookie data. Payment information is processed through the payment providers enabled at checkout; confirm the actual providers and what information the merchant receives. Purposes and legal bases We use order and delivery information to perform our contract with you; required transaction records to meet legal obligations; and proportionate information for legitimate interests such as answering enquiries, fraud prevention and maintaining store security, subject to your rights. Where required, consent is used for marketing and non-essential cookies. Record the actual tools, purposes and lawful basis . Who receives data We use Shopify to operate the online store. We share information as necessary with the confirmed payment, delivery, support and other service providers used for your transaction or interaction. Provider/app list. We may disclose information where required by law. State any additional advertising or data-sharing practices only after checking the installed configuration. International transfers and retention Providers may process data in other countries. Confirm the locations, applicable safeguards and how copies can be requested:  We retain data for the period needed for the relevant purpose and legal requirements. Retention schedule Cookies and marketing Essential technologies support core storefront functions. Where consent is required, non-essential analytics and advertising technologies should operate only after a valid choice. Manage preferences through  Marketing subscribers can unsubscribe using the method in the message or contact us. Confirm the actual cookie inventory and marketing systems before launch. Your rights and complaints Depending on the law that applies, you may request access, correction, erasure, restriction or portability, object to certain processing and withdraw consent without affecting earlier lawful processing. Contact us to exercise a right. We may need proportionate verification. UK residents may complain to the Information Commissioner’s Office at ico.org.uk. Add any other relevant market-specific rights and regulator details before selling there. Children and changes The store is intended for general retail customers and is not designed to solicit children’s personal information. Confirm any age-related products or practices. We may update this notice when our actual practices change; the effective date identifies the latest version.